Owner Frequently Asked Questions

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While the reasons our clients choose professional management vary, here are some of the key reasons many people elect professional management over self-management:

• We handle maintenance and emergency repairs, allowing you to sleep at night.
• We enforce the lease agreement, rent collection, and serve the proper notices for behavioral issues or failure to pay rent.
• We understand and apply the correct federal, state, and local laws, keeping you and your investment out of trouble.
• We know the local market, have an extensive network of contacts, and have advertising resources available to us. This allows us to effectively market your vacant home to prospective residents to get it filled.
• After you add up the increased rent we can often command and the company rates we get on repairs, you’ll often make more money than if you managed the property yourself!

Yes, In Florida State property managers and property management companies are required to be licensed just like a real estate firm.

Yes, we will provide you a monthly report of rent and other income received, and maintenance, repairs, and other expenses incurred. This will be provided once per month. If you have questions regarding your statement, please do not hesitate to contact us.

Most of our tenants pay rent by direct debit, which is an automated process that takes no effort on their part. Some of our tenants prefer to pay by paper check, money order, or cashiers check, which they can drop off or mail to our office. Rent is due on the 1st of each month and we provide a 5 day grace period. We never accept cash payments for rent or other equivalents. 

There is no way to predict how long a property will remain on the market, even in the best market conditions. However, JAG Property Management works diligently to rent your property as quickly as possible. The most important thing to remember is that the objective is to have a quality tenant. Other property management companies can rent properties quickly if they do not have high standards for qualifying good tenants. However, bad tenants will only create more expense and other unwanted vacancy; therefore, waiting for the right tenant is worth the additional time it can take to rent your property.

Yes. We direct deposit your rental income into your account each month. 

We charge a security deposit at least equal to the rental price, in some cases it may be more.

Nope! We also manage properties in Orange Park, Middleburg, St Johns County, Atlantic Beach, Neptune Beach, Jacksonville Beach, and Ponte Vedra Beach

We have high standards for the properties we manage. It must be immaculately clean and all systems in good working order. Check out our rent-ready and cleaning checklist to learn more about our requirements. We manage single family homes, duplexes,  triplexes, fourplexes, condos, townhomes, and any apartment buildings. 

If your property meets our requirements we can get you up and running in as little as 1 day. Please call us at 904-420-7292 today to get started!

We are happy to share a copy of the lease with you at any time, however, you as the property owner do not sign it. We do that on your behalf as your agent.

We direct deposit your rental income into your account no later than the 15th of each month.

For residential tenants we typically sign 12 month leases.  There is more risk to signing a lease longer than 12 months so we don’t recommend it. 

Statistics show that more than half of all tenants have pets. Excluding pets from your property will substantially reduce the available number of tenants – which can prolong vacancy time! As such, JAG Property Management’s policy is to allow pets at all properties unless specific written instructions to the contrary are provided. You can opt to allow no pets at all, dogs only, cats only, or both. We recommend that when your property is on the market, that pets are “negotiable”. This encourages prospective tenants to disclose any pets, and, avoids eliminating an excellent tenant that does care for their pet, has excellent tenant history, and owns a pet that is suitable to your property. We charge all tenants with pets an additional $200-400 upfront fee per pet and pet rent from $20-$40 per month per pet. JAG Property Management qualifies ALL pets, service and support animals to validate service and support animal status, vaccination records and other important details for all prospective tenants pets and animals. Learn more at PetScreening.com. Special note: “Service animals” and “support animals” for disabled people are NOT considered pets by Federal law, and Landlords cannot discriminate against people with a service or support animal. Additionally, Fair Housing law does NOT allow property managers to collect additional deposits of any kind for service or support animals.

For a true life threatening issue, yes. But if it’s not an emergency please call, email or text during normal business hours, Monday through Friday 9am to 5pm. We’re also available on weekends or after hours by appointment.

We comply fully with the Fair Housing Act. This means that you can not choose to disallow anyone that is a member of a protected class under the act. You can choose to disallow pets and not permit smoking in your home, but you cannot deny a service animal. If you have additional questions on the specifics of the Fair Housing Act, please see our fair housing page.